Privacy Policy
Last Updated: 18/12/2023
1. Introduction
This Privacy Policy (hereinafter referred to as “policy”, “policies”, “document” or “page”) sets out how HUKKA NOTTINGHAM LTD (hereinafter referred to as “we”, “us” or “our”) uses and protects information that visitors (hereinafter referred to as “you”, “their”, “your”, “client” or “customer”) provide when accessing our website or visiting our physical premise. The company is incorporated in England with the company number 14724046. Our business’ physical premise is located at 154 Alfreton Road, Nottingham, NG7 3NS (hereinafter referred to as “physical premise”, “building” or “business”). The Privacy Policy is a compulsory element to our website and business.
We are committed towards the protection of your data and privacy. If we demand any information from you, it will be used in accordance to the policies set on this page.
This document is subject to change and we reserve the right to do so. We will notify the changes made if need be. The date at the top marked as “Last Updated” will give a definite indication as to whether this page has been updated.
2. What information do we collect
We may collect several types of data.
On the website and when visiting our physical premise, these types include but are not limited to:
- Name
- Address
- Date of birth
- Contact information
- CCTV footage
We also collect preferential and analytical data, as well as systematic information, when accessing our websites. These types include but are not limited to:
- IP Addresses
- Pages visited
- Actions carried out
- Tracking data
- Personal preferences
3. How we protect your data
We are committed to protecting your information. We have several methods active. All data that is processed on our website is severely protected via 256-bit Secure Sockets Layer (SSL). This encrypts the data processed between you and us through the SHA-2 method. Additionally, we have several layers of network security enhancements in place. The servers are rented in a secure location off limits to the public and most of the premise and peoples. This safeguards your data.
4. Do we share your data?
The data we collect is primarily used internally within the business. External exceptions may be included such as but is not limited to when contacting enforcement authorities and using any internal software which transmits external data. We will never share any of your information with any third-parties. The only exception we hold is under legal matters. We will only share your information if we are legally bound to do so. This includes but is not limited to fraud, prevention of crime or in a criminal investigation.
5. How we use your data
We only collect the data needed for daily processes such as but not limited to transactions and communications. There are several variables of information we require from you, and others as optional. You may choose to pay via Debit or Credit Card in which case we would require you to enter your card details, which will only be used in transactions. You may also choose alternative methods of payment such as the payment gateways PayPal or Stripe. Other information such as communication and shipping details allows us to deliver orders to you, or contact you if need be.
6. Cookies
Cookies is a digital file placed on your computer, if you allow it, which helps analyse traffic data, personalise and improve your experience with our website, and remember information for your convenience. These cookies will last 1 year. Cookies contain no personal data such as but not limited to names, payment information and contact details.
7. What rights you have over your data
Under the General Data Protection Regulation (GDPR) – set by the EU Regulation 2016, and the Data Protection Act 2018 – recently updated within the UK, we are legally bound to provide a copy of all the information we have collected from you.
Please email us at info@hukkalounge.com if you would like to request a copy of your information. You may also choose to update your details accordingly. Please be aware that it will take us 24 – 48 hours to process your email. It will also take us a minimum of 10 working days to fully respond with your data. This allows us enough time to prepare your information accurately and reliably.